I agree with Gindi that the tappets are domed & designed to turn. Also most cams have a slight angle to the face which is what facilitates the domed tappet [cam] follower turning.
In service the cam wears slight corners on the face & when parts are mismatched when replaced accelerated wear & noise can result.
Also it is not uncommon to see tappets removed with a groove worn through their centre as they have not been turning & this can also caused a noise not unlike what Elwood is talking of.
Sounds like he needs to be looking @ both the cam follower [tappet] & the cam lobe related to that valve.


