Good social tip. Except that was the first call, and it all happened within 15 seconds of conversation, and 1 initial voluntary trip to check stock... I am certain many folks here are in sales, and you either know your products well, or you happily find the answers to the customer questions. Imagine if this guy was in outside sales and had to drive for two hours one way just to answer questions....Chuck Lutz wrote:However, YOU need to know what you want and give them a few questions on the first call because I think they get too many calls that require heading back to the warehouse to find answers one trip at a time..
.....and of course it wasn't Oregon.